About us

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Michelle Moss

Michelle, a trailblazer in the real estate investment industry with a career spanning over three decades. Michelle embarked on her real estate journey in 1989 as a licensed agent under her maiden name, Browning. Her passion for real estate and dedication to excellence propelled her to new heights.

In 2002, Michelle played a pivotal role in the establishment of Atlanta’s Premier Townhomes & Duplexes, where she served as the company’s first property manager. Her leadership and vision laid the foundation for success, setting a high standard for property management in the region.

Driven by her entrepreneurial spirit, Michelle ventured further in 2006, founding a new sales and management company under the name Emerald Management, operating as Principal Broker. Under her guidance, the company evolved into Emerald Homes, a renowned entity known for its commitment to exceptional service and professionalism.

Michelle’s unwavering pursuit of knowledge has been a cornerstone of her success. Continually educating herself, she expands her wealth of expertise in the dynamic fields of real estate sales and property management.

At Emerald Homes, Michelle’s leadership has been instrumental in fostering a culture of excellence and prioritizing customer satisfaction. Her relentless dedication to providing the best service to clients, investors, and tenants alike has propelled Emerald Homes to become the top management company in Gwinnett County and extend its reach into other counties.

Michelle’s vision, leadership, and commitment to excellence continue to drive Emerald Homes towards new heights of success, making her a true luminary in the real estate industry.

Office: 770-822-6040
Email: michelle@emerald-homes.net

Our Team

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Billy Tipton

Billy, a seasoned professional who became a valuable member of our team in September 2009. Armed with a Real Estate Agent license and a background in Construction Management from the University of Georgia, Billy brings a unique skill set and extensive experience to our company.

Before joining Emerald, Billy spent over five years in new construction management and home remodeling, honing his expertise in the intricacies of property development and renovation.

In his role with us, Billy wears many hats. He meets with investors to meticulously review budgets, assists property owners in preparing their assets for listing on the market for sale or rent, and oversees renovation projects from start to finish. Additionally, Billy plays a crucial role in ensuring resident satisfaction by addressing their day-to-day management needs and coordinating prompt responses to emergency maintenance requests.

With his diverse skill set and unwavering commitment to excellence, Billy is an invaluable asset to our team, consistently exceeding expectations and driving success in all facets of property management and real estate services.

Organization: Property and Maintenance Manager

billy@emerald-homes.net

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Brenda Nunez

Brenda is an esteemed member of our team who joined us in July 2013. Fluent in both English and Spanish, Brenda brings a wealth of experience in leasing and marketing for property management. Her expertise lies in ensuring that applicants feel welcomed and at ease throughout the leasing process, from initial application to move-in day.

Brenda works closely with Michelle to determine the ideal rental rates for our investors and property owners. Her attention to detail and dedication to customer satisfaction have earned her a reputation for excellence among our clients and colleagues alike.

With her strong communication skills and in-depth knowledge of the industry, Brenda consistently goes above and beyond to exceed expectations and foster positive relationships with all stakeholders. We are truly fortunate to have Brenda as part of our team, and her contributions continue to be instrumental to our success.

Organization: Leasing Team, Translator

brenda@emerald-homes.net

770-822-6040 ext 224

Cory Browning

Cory Browning

Cory joined Emerald Homes in 2014 and has since become an invaluable member of our sales department. He obtained his real estate license in June 2014, aligning his growth with Emerald’s expansion beyond Gwinnett County. Cory has consistently demonstrated his expertise by expertly matching prospective buyers with their ideal properties and effectively marketing homes for sale on behalf of owners. His contributions have significantly strengthened our team and driven our success.

Assisting buyers and sellers with transactions exceeding $5.8 million each year, Cory handles a diverse portfolio that includes townhomes, multi-family investments, single-family homes, first-time home buyers, and large acreage tracts.

Organization: Licensed Real Estate Salesperson, Realtor

cory@emerald-homes.net

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Sandra Burneo

Sandra, a foundational member of our team who joined us in September 2009, bringing with her a wealth of expertise and a warm, welcoming demeanor. Fluent in both English and Spanish, Sandra is often one of the first friendly faces our clients and visitors encounter when they arrive at Emerald Homes.

Sandra’s contributions extend far beyond her role. She tirelessly assists in various aspects of our property management and sales/investment departments, showcasing her dedication to excellence and commitment to making our office a place we can all be proud of.

In recent years, Sandra has honed her skills and become an expert in handling resident inspections, ensuring that our properties are maintained to the highest standards and our residents are well taken care of. Her attention to detail and professionalism have earned her the respect and admiration of both colleagues and clients alike.

Organization: Renewal/Retention Coordinator and Translator

sandra@emerald-homes.net

770-822-6040 ext 222

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Devin Norrell

Devin, a dedicated and driven member of our team who embarked on her journey with us in July 2012. Devin has proven to be an invaluable asset, bringing a fresh perspective and a proactive approach to every task she undertakes.

In her role, Devin serves as a crucial link between our tenants, investors, and owners. She manages tenant accounts with meticulous attention to detail, ensuring that all financial transactions are accurately recorded and processed. Additionally, Devin handles court procedures for dispossessory matters, navigating legal processes with professionalism and efficiency.

Beyond her role in tenant and investor relations, Devin also plays a key role in our financial operations. She conducts accounts receivable tasks with precision and assists in accounts payable, contributing to the smooth functioning of our financial processes.

Devin’s commitment to excellence, attention to detail, and proactive approach make her an indispensable member of our team, and we are fortunate to have her on board as we continue to strive for success at Emerald.

Organization: Tenant Accounts and Collections

devin@emerald-homes.net

770-822-6040 ext 232

Justin Davis

Justin Davis

Justin joined Emerald Homes’ sales team in 2018 and has quickly become an invaluable asset to our department. His primary focus has been in Fulton and Cobb County, where he has made a significant impact. Justin has a remarkable talent for dealing with investment properties on the Beltline and other high-demand areas, consistently showcasing his expertise and contributing to the success of our sales team. Additionally, Justin’s knowledge as a rental property investor and homeowner further enhances his ability to serve our clients effectively.

Organization: Licensed Real Estate Salesperson, Realtor

justin@emerald-homes.net

Alexia

Alexia is the friendly face at the forefront of our team, serving as our receptionist and the ultimate catch-all support. Her role extends beyond traditional reception duties. Alexia is the go-to person for various tasks and inquiries, seamlessly handling a wide range of responsibilities to ensure the smooth functioning of our daily operations.
Whether it’s greeting visitors, answering calls, managing schedules, or assisting with administrative tasks, Alexia approaches each responsibility with efficiency and a positive attitude.

Her versatility and willingness to pitch in wherever needed make her an indispensable member of our team. We’re grateful to have Alexia as the backbone of our office, keeping things running smoothly and making everyone feel valued and supported.

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Julia

Julia is our newest addition to the team, joining us in May 2024. We’re excited to enhance our resident services and bolster our renovation projects with her expertise and dedication.

Julia will be stepping into a crucial role as she takes the lead in managing resident service requests. Her goal-oriented approach and commitment to customer satisfaction will ensure that our residents receive prompt and effective assistance, enhancing their overall experience with us.

Additionally, Julia will be a valuable asset in supporting our property manager with renovation projects. Her attention to detail and organizational skills will streamline project coordination, contributing to the successful completion of renovations and the ongoing improvement of our properties.

Kim

Kim is the diligent gatekeeper of our vacant properties. With precision and care, Kim handles the crucial task of screening all prospective viewers interested in our available properties.

As the initial point of contact for potential tenants, Kim ensures that only the most qualified individuals are granted access to our vacancies. Her thorough screening process not only saves time but also safeguards the integrity of our rental properties.
Kim’s attention to detail, combined with her professionalism and commitment to excellence, ensures that our properties are matched with suitable tenants who meet our standards. By meticulously vetting each applicant, she helps maintain the quality of our rental portfolio and fosters positive relationships between tenants and landlords.

Testimonials

Very responsive and available if a need arises.

Mamie O

I was introduced to Emerald Management by my realtor in 2007 during a trip from New York in search of investment properties. After taking a trip through the area of the properties they managed and comparing what I saw to some other areas, I was convinced they were the right choice for me. I was living in New York at the time and needed a reliable management company to serve my best interests. I chose them and have been pleased with the job they have done for me since then to the present time. They have proven that they can do the job time and time again all through the pandemic.
I am confident that you would be pleased with their services.

A Jones

As my property management agent for many years Michelle Moss has been excellent. Very proactive and professional when handling issues related to the units. Very fair in negotiations and can be counted on to follow through and get the job done.

just1b

Michelle has been my property mgr for 3yrs. She is very professional, very customer service oriented, and has made the process stress free for me. I highly recommend her and her exceptional company.

petersmaryjo

We were pleased with the way Emerald Management handled our duplex listing. Michelle Moss and her experienced team listed our rental property and assisted in all aspects of the sale. Kim Dontje and Marta Latsis listed the property and secured its sale within two months…… total success! They were decisive, professional, and intuitive in a changing real estate market. They provided state of the art techniques which aided our busy schedules. The next listing goes to Emerald Management. Thanks, Emerald!

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